Letter of Authorization (LOA)

A Letter of Authorization (or LOA) provides you, the customer, a mechanism to authorize us to disclose data with specified third parties. It may also authorize a third party to act on your behalf.  Authorizations usually involve billing calculations, EPA benchmarking, correspondence in connection with accounts, investigation of utility bills, rate analysis and changes, etc. 

LOA hero

Submit a Letter of Authorization:

Create a new LOA as a Customer       Create a new LOA or Register as a Third Party 

Register for Consent to Share as a Customer  

 

Or, if you already have a signed LOA you can upload it here: 

Upload an LOA 

Download Forms

278.82 KB
PDF
Download CISR Form (commonly known as the Standard CISR]
Download CISR Form (commonly known as the Standard CISR]
295.92 KB
PDF
Download CISR-DRP Form
Download CISR-DRP Form
6.88 KB
XLSX
Download Service Account Number Template
Download Service Account Number Template

Frequently Asked Questions (FAQs)

SDG&E is committed to safeguarding the privacy of our customers. Except in limited circumstances in accordance with our Privacy Policy, 除非客户授权我们这样做,否则我们不会与第三方共享客户帐户或能源使用数据. LOAs provide SDG&E  the type of information you wish to share with a third party and for how long. 

Use our Consent to Share program to create a Letter of Authorization (LOA).

Create a new LOA as a customer

Create a new LOA as a third party

For the convenience of our customers, we do allow third parties to initiate LOAs. 客户仍然必须通过签署LOA和选择披露的可选条款来审查并同意共享,这些条款表明他们希望与第三方共享哪些数据以及共享多长时间.

注册“共享同意”为您提供了自助服务选项,例如检查您的LOA状态, copying existing forms, making corrections when a form is incorrect, amending an existing LOA, canceling an LOA, and revoking access to data when you no longer want to share. Without registration, inaccurate forms may be invalidated, and a new form will be required (meaning you will need to start the process over again).

Register for Consent to Share as a Customer  

 Create a new LOA or Register as a Third Party 

Yes, you can check the status of your LOA with the LOA ID.

 

Any LOA can be revoked by a customer (or, in some cases, by a third party) upon request. You may also use the Consent to Share program to revoke access. 请记住,撤销披露您的数据的授权可能会导致您被取消参加任何需要授权的计划.

 

There are 2 types of utility LOA forms approved by CPUC.

  • CISR: A “general purpose” Letter of Authorization used to share information for a variety of reasons, such as participating in an SDG&E energy or demand response program, working with a solar company or energy service provider, EPA benchmarking, property management companies, etc.
  • CISR-DRP: 授权委托书,专门用于共享信息以参与第三方需求响应计划. 此表格必须用于参加第三方需求响应计划,不得用于任何其他目的.

Generally, no. In most circumstances,  you may submit a letter of authorization on company letterhead, or in the form of a contract, such as a property management agreement, if it is signed by the Customer and provides clear direction and authorization to SDG&E to disclose customer data to the third party.  Consent to Share makes it easy to upload your LOA for processing.. The exception is participation in third party demand response programs, which must use the CISR-DRP form.

Yes, 您可以在CISR表格本身中包含最多2个帐号,在CISR- drp表格中包含最多9个帐号. If you want to add more account numbers per LOA, you may use the Service Account Number excel.

 

 

Use our Consent to Share program to upload the PDF copy of the Letter of Authorization.

Contact Us

If you have any questions, please contact:

SDG&E Consent to Share Terms and Conditions

Online Account Management Usage Agreement

您只有在同意通过正确注册符合本《全球知名十大博彩公司》的用户ID和密码参与《全球知名十大博彩公司》的情况下,才能使用本《全球知名十大博彩公司》管理系统(“《全球知名十大博彩公司》”). Use of Consent to Share is furnished subject to the Terms and Conditions of the SDG&E Web site and, if applicable, the Mobile Terms and Conditions, which are incorporated herein by this reference, as well as these Consent to Share Terms and Conditions, all of which shall apply in all respects related hereto.

 

Online LOA Management Service

Consent to Share allows you to access online LOA management services specific to your SDG&E account(s) and/or the accounts of those Customers you are authorized to access. Available services under the Consent to Share umbrella include the ability to create, submit, revoke, and cancel LOAs, as well as manage other LOA information (some of these services are also available, in whole or in part, without the use of Consent to Share). SDG&E plans to add additional online services to Consent to Share, as appropriate, in the future.

SDG&E保留随时修改或终止“共享同意”的任何或所有服务或功能的权利,恕不另行通知, or to offer specific programs only to Customers meeting applicable qualifications.

 

User Requirements

Specifically, by participating in Consent to Share you have agreed that:

只要您参与了“共享同意”,您就必须遵守这些“共享同意”条款和条件, including all its online services. By selecting the "I Agree" button when registering for Consent to Share, 您确认您接受这些“共享同意”条款和条件(或其任何未来修改)-作为您被授予访问“共享同意”的先决条件. When you meet the above requirements, or the requirements stated after this for any following online utility service, you will receive an e-mail message from SDG&E confirming your registration in Consent to Share.

 

Password Guidelines

The unique User ID and password (collectively, 您选择的“密码”)访问“分享同意”必须由您在保密的基础上持有,不得将其提供给其他人. 任何知道您的密码的人都可以访问“同意分享”和帐户内所有可用的服务. If you have forgotten or lost your Password, online reminder capabilities are available to assist you in remembering it. As a condition of use, 如果您认为您的密码丢失或被盗,您必须立即使用密码更改功能. If you encounter any problems using the Password Change feature, you can contact SDG&E immediately by email or by calling 1-800-411-SDGE (7343). You are responsible for maintaining the Password against improper disclosure. 本协议的条款和条件之一是您对任何索赔承担全部责任, losses, damages, expenses and costs incurred by the use of your Password by others. SDG&E reserves the right to reset any Passwords.

 

Emails from SDG&E

By using Consent to Share, 您将自动收到以客户或第三方身份参与的任何LOA交易的电子邮件通知. These notifications will be sent to your current email address on file in Consent to Share. Since these are transaction notices pursuant to this agreement between you and SDG&E, 除非您注销或取消“同意分享”帐户,否则您不得“选择退出”与“同意分享”相关的通信. 您可随时登录“共享同意”,查看您的LOA及其中包含的其他信息.

 

Contact Information

As a Consent to Share user, 您有责任确保您的用户配置文件中的全球十大博彩公司评级和其他所需信息是最新的和准确的, and updated promptly if necessary, including your name, address, phone number and email address. 对某些个人资料信息的更改可以在“共享同意”服务中进行,也可以通过联系SDG进行&E's Customer Information Management by email.

 SDG&如果您滥用“分享同意”或违反本条款和条件,E还保留终止您参与“分享同意”的权利. Additionally, 您应负责支付您的电话及/或互联网服务提供商可能收取的任何互联网服务费用.

 

Privacy

Any information obtained by SDG&E in connection with your use of Consent to Share services, will only be disclosed by SDG&E in accordance with SDG&E's Privacy Policy and Privacy Notice.

 

Discontinue Consent to Share (online account access)

要退出“分享同意”,您必须使用“分享同意”网站上的相应链接注销“分享同意”帐户. Once your account has been unregistered, you will no longer be able to manage your LOAs online. Please note you will continue to receive email notifications regarding active, new, 或您已作为客户或第三方参与的待决授权书.

 

Other Terms and Conditions

“分享同意”网站上的页面和选项卡可以通过非可持续发展目标托管的第三方网站访问&E. If Consent to Share is accessed through such third party website, (i) the third party will have access to the information you provide, (ii)适用第三方关于使用其网站的条款和条件,以及(iii)第三方的网站隐私政策, not SDG&E’s Privacy Policy or Privacy Notice, will apply to their handling of your information submitted on their website.SDG&E保留自行决定阻止任何用户因“分享同意”而进入本网站的权利.

  • Consent to Share must be used at all times in accordance with applicable laws, rules, 对“分享同意”或其中包含的内容具有管辖权的联邦和州政府当局的法规和决定, as in effect from time to time, including, without limitation, the Public Utilities Commission of the State of California.
  • Use of Consent to Share, and any SDG&E service accessed through Consent to Share, is at your sole risk. Although SDG&E has endeavored to create a secure and reliable service, 不能保证在互联网上传输或访问的任何通信的保密性或安全性. Accordingly, SDG&E及其母公司和附属公司对使用互联网传输或访问的任何信息的安全概不负责. 实际或试图未经授权使用本“共享同意”服务可能导致刑事和/或民事起诉.
  • 本《全球十大博彩公司评级》中使用但未定义的大写术语应与《全球知名十大博彩公司》中给出的定义相同&E’s Web site, and if applicable, the Mobile Terms and Conditions.
  • SDG&E reserves the right to change these Consent to Share Terms and Conditions at any time, effective immediately upon updating this web site.

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